MOVERS WITH MANNERS

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ASK & We Answer

CULTURE | OWNERSHIP | RELIABILITY | EXCELLENCE

Moving Estimates & Booking


  • How do you estimate the cost of my move?

    We consider several factors to estimate your moving costs, including the size of your move (distance and number of belongings), the services you need (packing, unpacking, storage), and any specialty items.

  • What factors affect the cost of my move?
    • Distance: Local moves are typically less expensive than long-distance moves.
    • Shipment size: The total weight and cubic footage of your belongings will impact the cost.
    • Services requested: Packing, unpacking, and storage add to the base price.
    • Specialty items: Pianos, artwork, or hot tubs might require additional fees.
    • Accessibility: Stairs, narrow hallways, or long carry distances can affect pricing.
    • Moving season: Peak seasons (summer and weekends) tend to be more expensive.
  • Do you offer binding or non-binding estimates?

    We primarily offer non-binding estimates based on the information you provide. However, for in-home consultations, we can provide a more accurate binding estimate.

  • What's included in your base moving price?

    Our base price typically covers the transportation of your belongings,  labor for loading and unloading, and basic limited liability coverage.  Double-check with your moving consultant for specific details.

  • How far in advance should I book my moving date?

    For the best rates and availability, especially during peak seasons, we recommend booking at least 4-6 weeks in advance. However, feel free to get a free quote anytime!

Moving Service 


  • Do you provide packing supplies?

    Yes, we can provide a variety of high-quality packing supplies like boxes, tape, bubble wrap, and mattress covers for purchase.

  • How can I prepare for my move before the movers arrive?
    • Here are some tips: declutter and donate unwanted items, gather important documents, label boxes clearly, and prepare a separate box for essentials you'll need on moving day.
  • What happens on moving day?

    Our crew will arrive at the designated time, carefully load your belongings onto the truck, and transport them to your new location. They will then unload and unpack your items according to your instructions (if unpacking services are requested).

  • What if my move requires special access (narrow hallways, stairs)?

    Please inform us of any potential access limitations during the booking process.  We can discuss solutions and any potential additional fees for navigating challenging access points.

Insurance


  • Do you offer moving insurance?

    Yes, we offer moving insurance to provide additional financial protection for your belongings in case of damage or loss during the move.

  • What types of coverage are available?

    We typically offer two main types of moving insurance coverage:


    Released Value Coverage: This is the basic included liability coverage. It provides compensation based on a predetermined value per pound of your belongings, which might not reflect the full replacement cost.

    Full Value Protection: This optional coverage allows you to insure your belongings for their full replacement value. You'll need to declare the value of each item or category.

  • How much does moving insurance cost?

    The cost of moving insurance depends on the value of your belongings and the type of coverage you choose. Generally, full value protection will cost more than released value coverage.

Payment & Billing


  • Do you offer moving insurance?

    Yes, we offer moving insurance to provide additional financial protection for your belongings in case of damage or loss during the move.

  • What types of coverage are available?

    We typically offer two main types of moving insurance coverage:


    Released Value Coverage: This is the basic included liability coverage. It provides compensation based on a predetermined value per pound of your belongings, which might not reflect the full replacement cost.

    Full Value Protection: This optional coverage allows you to insure your belongings for their full replacement value. You'll need to declare the value of each item or category.

  • How much does moving insurance cost?

    The cost of moving insurance depends on the value of your belongings and the type of coverage you choose. Generally, full value protection will cost more than released value coverage.

Cancellation & Rescheduling


  • What is your cancellation policy?

    Our cancellation policy outlines the fees associated with canceling your move after booking.  The specific fees depend on the notice period you provide.  Generally,  cancellation fees increase the closer you get to your moving date.

  • How far in advance can I reschedule my move?

    We understand that plans can change.  We try our best to accommodate rescheduling requests,  but it depends on our availability and the notice period provided.  There might be a reschedule fee depending on our policy.

  • How do I cancel or reschedule my move?

    Contact us  as soon as possible  if you need to cancel or reschedule your move. We'll inform you of the applicable fees based on our policy and the notice period.

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Testimonials

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customers


5.00 / 5

Our clients rate us as excellent.

We scored 5/5, based on 829 reviews.

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Click below to speak to your own personal moving consultant to help answer any questions you might have and to schedule your free virtual or in-home estimate today! We look forward to speaking with you.

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